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DevOps: BBI’s Approach to Modern IT Transformation

Enterprises are continually looking for ways to optimize their development processes and accelerate the delivery of applications. DevOps has emerged as a critical enabler of this transformation by fostering collaboration between development and operations teams. At BBI, DevOps is central to how we help customers transform their IT landscapes, combining automation, security, and scalability to drive impactful results. By focusing on tailored solutions and deep industry expertise, BBI delivers DevOps practices that enable businesses to remain agile, innovative, and competitive.

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Success through Cloud Transformation

BBI recently partnered with a major financial services client to shift their core IT operations to a hybrid multi-cloud model. BBI’s International DevOps Enablement Team has been instrumental in this migration process, particularly when transitioning on-premise applications to Amazon Web Services (AWS).

BBI has successfully deployed microservices across regions like Canada, Chile, Colombia and Central America, helping customers streamline operations and improve business agility. This migration to AWS, led by DevOps principles, has been crucial for clients who are increasingly seeking hybrid cloud environments for flexibility and cost-efficiency.

DevOps in Action: Empowering Teams

In DevOps, automation and infrastructure as code (IaC) are key components for speeding up deployments and reducing human error. BBI has fully embraced these practices, making use of Terraform to automate the provisioning of infrastructure. As part of the project, BBI created multiple resources entirely through Terraform. The microservices were containerized and deployed to EKS using Flux deployment. This approach not only reduced the time required to deploy infrastructure but also improved efficient orchestration of the microservices across multiple environments.

Moreover, BBI's International DevOps team created Ansible playbooks to automate the deployment of microservices. Ansible templates were customized for each business unit (BU) to ensure that specific application needs were met. By leveraging automation tools like Ansible and Terraform, BBI empowered its teams to focus on innovation rather than repetitive manual tasks.

Security as a Core DevOps Pillar

Security is a fundamental concern in any IT transformation, and BBI integrates security measures throughout the DevOps lifecycle. In this project, BBI’s DevOps teams carefully managed security group configurations and role-based access controls (RBAC) using AWS IAM, ensuring strict control over system access. To streamline and automate access controls, IAM as a Code (IaaC) was employed, allowing role assignments, user permissions, and access policies to be managed programmatically using Terraform. This approach ensured consistency, traceability, and faster deployment of security policies across environments, reducing the risk of human error. SSL encryption was enabled to establish secured communication to connect to services , Secure communication between services was enabled through SSL encryption and sensitive data like API keys and credentials were protected using HashiCorp Vault, which securely manages secrets across distributed systems.

BBI’s commitment to security allowed the customer to confidently scale their cloud operations, meeting both local regulations and global compliance standards. This proactive security-first approach also helped mitigate risks early in the development process, avoiding costly vulnerabilities down the line.

Collaboration and Continuous Learning

At the core of DevOps is the philosophy of collaboration and continuous improvement. BBI fosters a culture where cross-functional teams work together seamlessly. BBI's International DevOps Enablement Team, for example, worked closely with each region during the project to ensure local teams were well-equipped to manage the new cloud infrastructure independently. Knowledge transfer (KT) sessions were conducted to empower teams with the skills they needed to troubleshoot issues and optimize performance in real-time.

This collaborative approach resulted in smoother deployments, fewer errors, and quicker response times to operational issues. An example of this can be seen in BBI’s work with a customer in Chile, where the team successfully helped in migrating microservices running on-prem to cloud using Terraform and Ansible. By empowering the local teams through KT sessions, BBI ensured a greater degree of autonomy for the client, allowing the company to address issues in real-time and continue scaling its infrastructure with minimal external support.

Customer Success: Driving Tangible Business Value

BBI’s DevOps practice isn’t just about improving IT operations; it’s about delivering measurable business results. For one of our financial sector customers, adopting DevOps practices led to faster releases and improved system stability, which directly enhanced customer experience. By using Jenkins for continuous integration, Terraform for IaC, and Ansible for automated deployments, BBI cut deployment times by 40%, giving the customer a competitive edge in their market.

In another case, BBI’s DevOps-driven approach helped a telecommunications client significantly reduce system downtime while improving scalability. Migrating their critical business applications to the cloud allowed them to introduce new services quickly, enabling them to better respond to market demands and enhance their customer offering.

BBI’s DevOps Strategy for Future-Ready Businesses

BBI’s DevOps solutions are designed to help businesses navigate the complexities of digital transformation. By combining automation, robust security, and a culture of continuous collaboration, we enable organizations achieve faster time to market, improved system performance, and greater operational efficiency.

At BBI, we view DevOps as more than a technical practice—it’s a critical business enabler. Contact BBI today for a personalized DevOps demo and discover how we can help your organization.